Privacy policy

Last updated 11 October 2026

The waitlist

If you join the waitlist on thecineo.app, we store the email address you enter. If you choose to answer, we also store which phone you use and what you use to track movies today. We store your language and which version of the page you signed up on too. This is kept in a database on Cloudflare. We use it only to tell you when Cineo launches and to understand what people want.

It is never sold or shared. Every email we send includes a way to be removed. You can also email support@thecineo.app at any time and we will delete your entry.

Your library stays on your device

Everything you log in Cineo (movies, shows, episodes, ratings, notes, lists, your profile name and photo) is stored on your iPhone. It is not uploaded to us. If you turn on automatic backups, Cineo writes a backup file to a folder you choose (for example iCloud Drive); that file is handled by Apple or the storage provider you picked, not by us.

Looking up movies and shows

To show posters, details and search results, Cineo asks TMDB (The Movie Database) through a small server we run on Cloudflare. That server only passes the request along (for example "search: dune" or "details for movie 693134") and adds our API key. IMDb ratings are fetched the same way from the OMDb API. These requests don't include your name, your library, or any account, because there isn't one.

Like any website, Cloudflare and TMDB see the IP address a request comes from, briefly, to deliver it and protect the service from abuse. We don't build profiles from it or keep logs tied to you.

Importing your history

When you import from Letterboxd, Trakt, TV Time or a Cineo backup, the file is read on your iPhone. To match titles faster, Cineo may send a title, its year and whether it's a movie or a show (for example "inception, 2010, movie") to our shared matching service, which answers with the TMDB number for that title and learns confirmed matches. Nothing that identifies you, and nothing about the rest of your library, is sent.

Permissions

• Notifications: only if you turn them on, to tell you when shows you watch have new episodes. Scheduled on your iPhone.
• Calendar: only if you turn it on, to add upcoming episodes to a calendar of their own on your device.
• Photos: only when you pick a profile photo or save an image you shared. Cineo only sees the photo you choose.

Crash reports

Cineo uses Apple's built-in diagnostics (MetricKit). Reports are saved on your iPhone and are never sent to us. If you share them with Apple through your iPhone's settings, Apple's privacy policy applies.

Children

Cineo doesn't collect personal information from anyone, including children.

Deleting your data

Settings → Reset app data deletes everything Cineo stores on your iPhone. Deleting the app does the same. Backup files you saved to your own folder stay there until you delete them.

Changes

If this policy changes, the new version will be posted here with a new date.

Contact

Questions? Email support@thecineo.app.